Booking terms
The simple terms that apply when you book directly with us. Last updated 17 October 2026.
Room bookings
- Check-in: From 12:00 — early check-in on request when the room is ready.
- Check-out: By 11:00 — late check-out on request.
- Cancellation: Free up to 24 hours before arrival; same-day cancellation may be charged one night.
- Payment: Pay on arrival or by bank transfer — no card needed to hold a room.
- Booking fees: None when you book direct.
Prices are per room, per night, in US dollars, and are confirmed in writing (by email or WhatsApp) when we accept your booking. Guests beyond a room's standard occupancy may be charged a small extra fee — we'll tell you before you confirm.
Offers and discounts
Direct-booking offers apply only when you book with us directly. Ask which offer applies to your dates; the discount shown in your written confirmation is the one that applies.
Treks and tours
- Published prices are starting prices per person. Your final price depends on group size, season, accommodation level and options.
- We send a written quote listing exactly what is and isn't included. The quote's terms, including any deposit and cancellation conditions, apply to that trip.
- Itineraries can change because of weather, flight delays, road conditions or safety. Your guide's decisions on the trail are made for your safety.
- Travel insurance is required for all treks and must cover high-altitude rescue where relevant.
Contact
Questions about these terms? Message us on WhatsApp or call +977 9846 695 452.
